Complete Service Management
Everything you need to deliver exceptional after-sales service and support.
Smart Ticket Handling
Automated ticket creation, routing, and escalation based on priority, SLA, and technician availability.
Field Service Coordination
Schedule appointments, optimize routes, and dispatch the right technician with the right skills and parts.
SLA Tracking
Monitor service level agreements in real-time with automated alerts for at-risk tickets and SLA breaches.
Customer Portal
Self-service portal for customers to create tickets, track status, view history, and access knowledge base.
Warranty Management
Track warranty status, validate claims, manage parts inventory, and automate warranty workflows.
Analytics Dashboard
Comprehensive insights into service performance, technician productivity, and customer satisfaction metrics.
Why Choose Servy?
Faster ticket resolution
SLA compliance rate
Reduction in operational costs
Perfect for Every Service Business
Equipment Manufacturers
Manage post-sales service for industrial equipment, machinery, and appliances with warranty tracking and preventive maintenance.
IT Service Providers
Handle helpdesk tickets, on-site support, and remote assistance with integrated knowledge base and asset management.
Facility Management
Coordinate maintenance requests, vendor management, and compliance tracking across multiple locations.
Consumer Electronics
Streamline repair workflows, parts inventory, and customer communication for electronics service centers.
Explore Our Other Solutions
Discover how our complete product suite can transform your business operations.
Spectra IoT
Monitor machines and devices in real-time with IoT observability, analytics, and automated alerting.
NewGpt
AI co-pilot for manufacturing with predictive maintenance, anomaly detection, and workflow automation.
Onestop
The Shopify for manufacturing - digital storefronts for machines, parts, and industrial services.
Custom Solutions
Tailored technology solutions designed specifically for your unique business requirements.
Interested in Servy Platform?
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